Friday, August 23, 2013

Proposal of Little Wombats Implementing New Information System

Background
This assignment is all about how we develop a business with help of the Porter’s Five Forces. Further, how we recommend an information system to develop a business with the help of information technology. By this assignment, we learn the proper way to run a business and gain more knowledge about market. The porter’s  five forces explain us the problem we might face when runs a business and also the way to overcome the problem.
At the end of this assignment, we learn the strategy of the business and also the way to develop it. In future, this type of assignment can help us develop a business and run the business with right way.  

Addressing the questions
1.      The application of Porter’s Five Forces in recognizing five major forces that could endanger the company’s position.
FORCE
EXPLANATION
IMPACT OF THE FORCE TO THE BUSINESS
Bargaining Power Of Buyers
1.      Buyers demand for a discount rate if they register more than one child in the kindergarten.
2.      Buyers will only pay half of the fees whenever there is a long school holidays.
3.      Buyers do have many kindergartens that offer similar syllabus at the competitive rate.

HIGH
Bargaining Power Of Suppliers
1.      Bargaining Power of Suppliers.
2.      The suppliers for service could be for the facilities as such table,chairs and fans ,food &drinks,books,stationery and teachers.
3.      Kindergarten have many option rather than depending on the suppliers.
4.      For example: Each of the teachers can cook each dishes of food daily for the kids.

LOW

Competitors
1.      Rivalry amongst existing competitors.
2.      There are many kindergartens providing the same syllabus at highly competitive rates.
3.      The Kindergartens provide many extra benefits such as swimming class,tuitionclass,day care service,pianoclass,computer class and others.
HIGH
SUBSTITUTE
1.      Threat  of substitute product or service
2.      The Kindergartensshould make some changes on their service just to attract attention from the parents.
3.      For example,decorates  the kindergarten colourful and employ a well trained teachers and increase the facilities.
4.      Therefore,the kindergarten should spend a small amount of cash to gain more profit.
LOW
NEW ENTRANTS
1.      Threats of new entrants
2.      To open a new kindergarten,it requires a big amount of cash,license,preparation of infrastructure and formalities.
3.      So , less opportunities for new entrants to enter the business
LOW
  
2. Suggest how the threats established in question (1) can be addressed by IT/IS.

Forces to be addressed
Competitive strategy to be applied
Recommended system that supported by IT/IS

Buyers (Bargaining power)
Innovation
Parents may complaint anything which is they not contented about the kindergarten services.

Cost leadership
1.0 Use top-up system as payment

2. 0 30% off will be given for those who paying the payment regularly.


·         Few switching costs exist
 little penalty for moving to another supplier


3. Choose 4 out of the 7 quotes by Little Wombat’s staff members, and produce conceptual     screen mock-ups of a system that will address the questions in the quotes

 

1) Administrator for Branch Cheras (Geetha Raj): I need to know how many children we are expecting for the casual care in a day. I need to know which part time staff members are available so that I can make bookings to care for the children in the casual care. I also need to keep track of the fees payment made by the parents.









After login to LITTLE WOMBATS staff portal, Miss Geethe Raj can view the list of students that are attending for the Casual Care Program in STUDENT INFO page. Then she can view the update of the staff that are attend for part time in the STAFF INFO page. She can edit the staff according to the time in the CASUAL CARE BOOKING page. If she wants to view the payments part she can enter the CASUAL CARE BOOKING PAYMENT page.


2) Teacher/Team Lead (Maggie Tan): I need to know the parents of the children under my care, the background of the families or any special needs required so I can interact better with the children as well as the parents. I need to continue improving my knowledge on children’s early learning. I need to develop activities and programmes to be shared with other teachers and care givers.



When Miss Maggie Tan enter the LITTLE WOMBATS staff portal, she can go to STUDENT INFORMATION page to get to know the students family background. She can easily reconize the studetns because their photos are included there. Furthermore, she can go to EVENT PLANNER page to develop new activities and edit the upcoming new activities. She also can share this activities to the other teacher n care givers.


3) Child Care Giver (Mrs Doubtfire): Are any of the children under my care allergic to anything? Who is not well today and is there any medication I need to administer?




After login to LITTLE WOMBATS staff portal, Mr. Doubtfire can STUDENT MEDICAL INFORMATION page to see which students needs medical care. The parents will update their child illness or allergic and tey will inform if there any medicine to be given for their child. The CONTACT INFORMATION page is to Mr. Doubtfire contact the parents if any emergencies.

4) Parents (Mr & Mrs Smith): I want my children to get the best care and education; I wish to be able to ensure their safety at all times. I need to know what my children’s daily activities are at the centre.



  
This is the LITTLE WOMBATS parents portal where every parents will be given a ID and password to login this portal and their childs progress in the classes. Parents can view theirs child report cards and many more stuff via online in the MY CHILD PROGRESS page. Parents aslo can view the daily activity of classes in the ACADEMIC CALENDER page. The extra feature is EMAIL NOTIFICATION page where parents can email the teachers  and comunicate wif them to ask any doubts on their child studies.

4) Discuss the potential issues the company may face in implementing the new IS (replacing the current manual systems).

This are the few potential issues that Little Wombats may face during implementing the new Information System to upgrade his pre-school education and child care facilities.


Planning

Without step-by-step planning, change in an organization is likely to fall apart or cause more problems than benefits. Little Wombats  need to understand exactly what changes will take place and how those changes will occur. Little wombats  also need to assign roles to individuals who are responsible for the change so all duties are covered. The time line for the change is also a key component. Little Wombats  need to plan for downtime or difficulties in completing regular work tasks while the change occurs.

Lack of Consensus

If  Little Wombats fail to get everyone on board with the corporate changes, then  likely to face barriers during the process. The decision to implement changes should come from the top level of the organization. All management level staff needs to be on board and able to deal with the changes or you may face dissension within the staff. You may not have everyone on board right from the beginning. Showing managers how the changes will affect the company and the steps for implementing the changes helps get them on board if they initially have reservations.

Communication

Failing to communicate with all employees invites rumors and fear into the workplace, particularly if you're facing major changes, such as downsizing or a merger. Employees want to know what's going on, whether it is positive or negative news. The feeling of uncertainty when management doesn't communicate disrupts work and makes employees feel as if they aren't a part of the decision. Keep employees updated regularly about the plans and progress toward the change implementation. Involve all employees as much as possible through meetings or brainstorming sessions to help during the planning phase.

Employee Resistance

In some cases, employees resist change. They become comfortable with the way the business is run. They know the expectations and their role within the company. When a major change disrupts their familiarity, some employees become upset. They don't want to relearn their jobs or change the way they do things. Supporting your employees and providing training for any new responsibilities can help ease the transition.


Conclusion
There are many benefits that can be obtained from the business owner application of information systems. To be able to keep compete with competitors Little Wombats require a good and reliable management informa tion systems. With the help of technology, the business of a company can practice for long term and earn more profitable with lower cost. Information system is importance in business to the global updated.

References